IKA PMII NTB Data Alumni PMII
MATARAM – Ikatan Alumni Pergerakan Mahasiswa Islam Indonesia Nusa Tenggara Barat (IKA PMII NTB) mulai melakukan pendataan alumni PMII yang tersebar di seluruh wilayah Nusa Tenggara Barat. Program ini bertujuan…
IKA PMII NTB Buka Pendataan Alumni, Akhdiansyah Ajak Kader Perkuat Jejaring Organisasi
MATARAM – Ikatan Alumni Pergerakan Mahasiswa Islam Indonesia Nusa Tenggara Barat (IKA PMII NTB) mulai melakukan pendataan alumni PMII yang tersebar di seluruh wilayah Nusa Tenggara Barat. Program ini bertujuan…
An open letter on interoperability
If every public service in every jurisdiction is rebuilt in isolation, we will end up with the same walled-garden problem that plagued the first generation of private-sector SaaS. This post…
SLA refund programme — 90 days in
Ninety days ago we launched automatic SLA refunds: when we miss a service commitment, your fee is credited automatically, with no form to fill. Here’s what happened. The numbers What…
Designing for plain language
The average municipal tax form is written at a post-graduate reading level. The average resident reads at a year-10 reading level. That gap is not a small problem — it…
Six rules for the Civic Assistant
Our Civic Assistant has now had ten million conversations. In most of them, it routes, explains, or drafts — all low-stakes. But in a growing share, it sits between a…
Launch day: opening the doors on New Institution
Today we’re opening the doors on New Institution — a fully digital, AI-powered public service rebuild that has been in the making for four years. If you’re reading this, you…